Privacy Policy

July 29, 2026 buzzzoomer

Privacy Policy

Introduction

Welcome to https://surprise.buzzzoomer.com (hereafter referred to as "Surprise," "we," or "the Company"). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, use, and protection of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) of the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Common Cause Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa's Protection of Personal Information Act (POPIA).

Scope

This policy covers all aspects of our online presence, including our website, applications, services, and products offered under the Surprise brand. However, please note that it does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites that are linked to this Privacy Policy.
  3. Engage with us through communications, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details required to set up and manage your user account.
  • Payment Information: Data needed for processing transactions, such as credit card numbers and billing addresses.
  • Financial Information: Records of financial transactions and account balances (encrypted).
  • Purchase Information: Details about products or services you've bought from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, used to enhance user experience.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Your opinions and comments provided through surveys, reviews, or direct feedback forms.
  • Social Media Information: Details obtained from social media platforms when users choose to connect their accounts with Surprise.
  • Product Information: Data related to products you browse, view, or purchase on our sites.

We gather this data through various methods, including manual input by users, automated tracking technologies, and information provided by third parties.

Cookies

Surprise uses cookies to enhance user experience and for analytics purposes. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigating our sites and using their core features.
  • Preference: Remembering user preferences and settings to personalize content.
  • Analytics: Tracking website usage to analyze trends and improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period ends, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Surprise implements robust organizational and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. We utilize encryption for data in transit and at rest, and we engage secure third-party processing partners who adhere to strict data protection standards.

Children's Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect personal information from minors without parental or legal guardian consent.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from biased treatment due to exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

Surprise reserves the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage users to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or unsubscribe from our communications, please contact us: